Book review: How Facebook and Google are leading us to a ‘world without mind’. By Sushil Aaron
“We know where you
are. We know where you’ve been. We can more or less know what you’re thinking
about.” -Eric Schmidt, former
CEO of Google, now executive chairman of Alphabet, Inc.
humans are outsourcing thinking to machines... algorithms are relieving humans of the burden of choosing and thereby eroding free will itself.
Big tech firms like
Facebook, Google and Amazon have become indispensable presences in our lives.
We are addicted to these platforms as they steer us to unseen news, gossip,
products and entertain-ment. We check our mobiles through the day, attempting to
skate over micro-moments of anxiety and boredom through the endorphins that
clicks and ‘likes’ generate. We are experiencing a civilizational transition
and thinkers in various disciplines are grappling with the significance of the
moment.
Among them is Franklin
Foer, a former editor of the New Republic, who offers a fascinating look at how
Big Tech is reshaping humanity, democracy and world culture at large in his new
book World Without Mind: The Existential Threat of Big Tech. His
argument is straightforward – data is indeed the new oil, big tech firms are
harvesting our personal data in granular detail; they build user profiles to
provide us services we seek and push targeted advertising alongside. More
crucially their (secret) algorithms decide what we see and do not see; they are
constantly curating the knowledge we are exposed to, they determine “the news
we read, the goods we buy, the path we travel, the friends we invite into our
circle.” Our thought-life is, to a significant extent, being shepherded by
machines.
This plays out in
several ways. Producers of content, like newspapers and magazines, are
dependent on these platforms for distribution of their material but users have
little control on what appears on their feed. Facebook users ordinarily go
through a fraction of what they expect to see because its algorithms prioritise
the material. Google, likewise, classifies knowledge and imposes order, as Foer
says, on the bewildering mass of material and tailors our engagement with
journalistic and academic material. The thing about
algorithms is that while they scan data for patterns, they can be also
mani-pulated to serve specific purposes – to reflect “the minds of its creators,
the motives of its trainers”. Amazon “steers you to the sort of books that
you’ve seen before” while “Netflix directs users to the unfamiliar”, because
“obscure fare” is cheaper for the company to stream rather than blockbuster films.
Google can “suppress pornography” and “not…anti-Semitic conspiracists”, its
search results privilege recent articles rather than older ones.
Facebook’s
ability to influence people is increasingly well-known; it has run experiments
to see if emotions are contagious, it has “bragged about” increasing voter
turnout and organ donations “by subtly amping up the social pressure that
compel virtuous behaviour.” The impact of political ads on Facebook placed by
Russia-based entities during the US presidential election is now being
unravelled. The Trump campaign used Facebook effectively while Barack
Obama’s reportedly drew on Google Analytics during the 2012 election.
Foer argues that the
capacity of Big Tech firms to act as gatekeepers of knowledge and actively
influence peoples’ views gives these firms “tremendous cultural power”. People
are increasingly accessing worlds of knowledge primarily through Facebook,
Google and Amazon and this leads Foer to conclude that humans are outsourcing
thinking to machines, that algorithms are relieving humans of the burden of
choosing and thereby eroding free will itself. One of the problems
with this situation is that Big Tech platforms are agnostic about quality and
are not particularly interested in elevating people’s sensibilities…. Read more
see also
Franklin Foer : Putin’s Puppet